'Letter' sized orders (one or two very small advent cards) will be posted by Royal Mail 1st Class.
'Large Letter' sized orders (small advent calendars or up to about 30 cards) and 'Parcel' sized (larger items) are posted by Royal Mail 48. The target for delivery is 2 working days, but this is not guaranteed and may take longer at busy periods. Royal Mail 48 is not fully tracked but is scanned on delivery, and the delivery confirmation code will be shown in your dispatch email.
'Letter' and 'Large Letter' sized orders will be posted by Royal Mail 24 Tracked Letter Box.
'Parcel' sized orders are posted by Royal Mail 24 Tracked. The target for delivery is 1 working day, but this is not guaranteed and may take longer at busy periods. These orders are fully tracked and the tracking reference will be included in your dispatch confirmation email. You will receive updates from Royal Mail about your delivery.
Fully-paid orders which have been approved by our card processor before 3pm will be posted or dispatched to you on the same day, or next working day if you order at the weekend or on a public holiday.
If you order large advent calendars, these will be dispatched in a packet which will probably not fit through your letter box. Please provide details of safe place for the courier to leave the parcel (e.g. the address of a neighbour) when prompted during the checkout process.
If you are out when delivery is attempted, the courier should leave a “Sorry you were out” card. Please telephone the number on the card and arrange re-delivery at a time and place to suit.
Mail posted to UK addresses usually arrives within two or three working days of dispatch. However, if you wish to be absolutely certain, please allow at least one week for delivery during busy periods (e.g. the pre-Christmas period) especially if you are ordered large items such as advent calendars, which are often slower to arrive.
We reserve the right to make changes to these delivery arrangements as we see fit.
We regret that we are no longer able to offer overseas delivery.
Cards | Advent Calendars | |
---|---|---|
Small | 150cm² or less e.g. 12x10cm |
Advent cards 180-300cm² e.g. 17x12cm |
Medium | Around 225cm² e.g. 15x15cm |
Around 800cm² e.g. 35x25cm |
Large | 275cm² or more e.g. 20x15cm |
Around 1000cm² e.g. 30x40cm |
X-Large | Around 2000cm² e.g. 52x38cm |